Transparency on how we collect, use, and protect your data.
Last Updated: January 05, 2026
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MapleWin Portal ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you visit our website, maplewinportal.com, or use our services.
We operate in strict compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy and gaming regulations across Canada. By accessing our platform, you consent to the data practices described in this policy.
To provide a regulated and secure gaming environment, we must collect specific types of data. This falls into three main categories:
When you register for an account, we collect:
If you choose to purchase lottery entries, we process payment information through secure, PCI-DSS compliant third-party payment processors. MapleWin Portal does not store your full credit card number or CVV code on our servers.
We automatically collect information about how you access our services, including:
Your data is used solely for the purpose of operating the lottery portal and fulfilling legal obligations. Specific uses include:
As a licensed operator, MapleWin Portal is legally mandated to ensure that all players are physically located within the authorized province/territory at the time of purchase.
We use geolocation technology (GPS, Wi-Fi triangulation, and IP analysis) to verify your location. If we cannot verify your location, you will be blocked from purchasing entries.
Age Gating: We employ strict age-verification checks. We may request copies of government-issued ID (Driver's License, Passport) to validate your date of birth. Accounts found to belong to individuals under 19 years of age will be immediately suspended and reported to relevant authorities.
We do not sell your personal data to advertisers. We only share information in the following strict circumstances:
We utilize industry-standard security measures to protect your data:
If you have questions about this Privacy Policy or wish to exercise your rights to access or correct your data, please contact our Privacy Officer:
Email: [email protected]
Mail: Privacy Officer, Suite 1200, 777 West Georgia St, Vancouver, BC, Canada